1. Information We Collect
We collect information you provide directly, such as when you contact us or sign up for an account. This includes:
- Contact Form Data: Name, email address, and message content when you contact us.
- Account Information: Username, email, and profile data if you create an account.
- Payment Information: If you purchase premium membership, we collect payment details through secure third-party processors.
- Automatically Collected Data: IP address, browser type, pages visited, time spent on pages, referring website, and cookies.
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide customer support
- Deliver our educational content and challenges
- Process payments and manage memberships
- Improve our website and services
- Comply with legal obligations
- Send transactional emails (confirmations, password resets)
3. Legal Basis for Processing (GDPR)
We process personal data on the following legal grounds:
- Consent: When you voluntarily provide information and agree to our policies.
- Contractual Performance: To fulfill membership agreements and deliver services.
- Legitimate Interest: To improve services, prevent fraud, and maintain security.
- Legal Compliance: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Payment processors, email services, and hosting providers.
- Legal Authorities: When required by law or to protect rights and safety.
5. Third-Party Services
We use the following third-party services which may collect data:
- Google Ads Conversion Tracking: Tracks conversions and user interactions. Uses cookies (_gcl_au, _gcl_aw).
- Google Analytics: Analyzes site usage. Uses cookies (_ga, _gid, _gat).
- Google Maps API: Displays our location on the contact page.
- Google Consent Mode v2: Manages cookie consent and data collection preferences.
These services have their own privacy policies. We recommend reviewing them at google.com/privacy.
6. Data Security
We implement technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no internet transmission is completely secure.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your data (right to be forgotten).
- Objection: Object to processing of your data for certain purposes.
- Portability: Receive your data in a structured, portable format.
- Complaint: Lodge a complaint with your data protection authority.
To exercise these rights, contact us at info@purerinse.world.
8. International Data Transfers
Your data may be transferred to, stored in, and processed in countries other than your country of residence. We take appropriate safeguards for such transfers.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children. If we discover we have collected such information, we will delete it promptly.
10. Cookies and Tracking
We use cookies to enhance your experience. You can manage cookie preferences through our cookie banner. See our Cookie Policy for full details.
11. Data Retention
We retain personal data for as long as necessary to provide services and fulfill legal obligations. Contact form data is retained for 1 year. Account data is retained while your account is active plus 2 years after deletion.
12. Policy Updates
We may update this policy periodically. Changes will be posted here with an updated date. Continued use of our site constitutes acceptance of changes.
13. Contact Us
Purerinse LLC
1847 Brookside Lane
Portland, OR 97214
United States
Email: info@purerinse.world
Phone: +1-503-555-0142